PRIVACY POLICY

This privacy policy sets out how we use and protect any information that you give us when you use this website (www.thereachlondon.com) ("Website"). We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should regularly check this page to ensure that you are happy with any changes.

 

YOUR DATA

When you place your order with us, we ask for information such as your name, e-mail address and credit/debit card details. The personal information collected enables us to process and deliver your order. A contact telephone number may also be required so that we may contact if we have a problem with your order. Our Website uses secure software to protect your personal information whenever you place an order or access your account details.

 

We are confident that credit/debit card information entered on the Website will not be accessed by any unauthorised person or company. High-level encryption is used to safeguard your credit/debit card information. Nothing contained in this clause or elsewhere allows us to retain credit/debit card details. Once your order has been transferred to our order processing system all credit/debit card details are removed from the Website as an added precaution.

 

We may contact you either by email, telephone or mail. Primarily as Customer Service following up on any issues with an order or to answer any questions you may have. We may use the information to customise the Website according to your interests.

 

DATA SECURITY

We are committed to ensuring that your information is secure. Our data collection and storage is governed by the rules of the UK Data Protection Act 1998 and associated legislation.

 

COOKIES

Many websites store information in a small text file, called a cookie, which is placed on your computer's hard drive. Our cookies do not contain any personal information about you and are only used to determine your browser and user preference for our Website. This helps us to provide you with the best service and to make it easier when you shop.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you however from taking full advantage of the Website.

 

LINKS TO OTHER WEBSITES

Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide, whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

 

YOUR DATA & THIRD PARTIES

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We respect your privacy. However, we may share some of your data with agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies, delivery companies and data processing analysts) that we use to process the orders you place with us or who assist us in the service we provide to you. In such instances, we provide them only with the information they require to carry out their function.

 

If you have questions about your personal data or our Privacy Policy, please write to us at The Data Protection Officer, The Reach London 13 High Street, Braunston, Rutland, LE15 8QU.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.